FAQ

 

Q: Do you ship internationally?

Yes. We ship worldwide.

Q: What couriers do you ship with?

Domestic orders are shipped via UPS or Canada Post and international orders are shipped via DHL.

Q: What size should I order?

All of our items are in unisex sizing unless otherwise stated. We have size charts on all of our product pages, so please refer to those when choosing your size. 

Q: How should I wash my items?

All of our clothing is preshrunk. Made with our ultraSoft Cotton™
We recommend washing your items with cold water + hang dry if possible 

Q: Where are your items produced?

Our apparel is produced in the USA. + Canada + Honduras Our hats and small accessories such as water bottles, jewelry and exercise equipment are made overseas. 

Q: Do you accept returns or exchanges? 

 -If you don't love your item, you can return or exchange within 14 days of purchase.

- Returns: Click here

-Items must not be worn, washed or damaged.

-After 14 days, we will no longer accept returns or exchanges. 

Q. Do orders ship in pieces or altogether?

All items in your order will be shipped in one package to reduce shipping costs.
unless stated or if one of our team member's reaches out via email. 

Q. Can I combine orders?

All orders must be placed together. Due to high volume, we cannot combine multiple orders. Please place all orders together at once.

Q: Can I modify an order once I've placed it?

Due to our volume, we can't promise that we will be able to modify your order. Please email explrwear@gmail.com and we will do our best to accommodate you.

Q. Why has someone received their order and I haven’t?

Depending on where you live in the world, some regions have faster shipping than others. Canada and the US typically will get their packages sooner than overseas territories such as Asia, Europe and Australia/New Zealand.

Q. How long will it take to receive my order?

Standard domestic shipments typically take 3-9 business days to arrive. For international orders, 5-10 business days. 

Q. How can i join or become a Brand rep etc? 

We love growing the team and having more like minded others on board!!
for more information regarding our programs please email us with your Instgram and social @'s and other questions to explrwear@gmail.com

THANK YOU